Q: Why are your recipes available without a paid membership plan?
A: Our recipes are the best in the industry, but you can have a million recipes, but without a plan, things will quickly get off track. DinnerPlan is all about the plan. The plan includes a getting started guide to detox your kitchen and habits, a 5 weeknight dinner menu with links to recipes, a shopping list with exact quantities and costs. Without a plan you will waste time and money and dinner time becomes frustrating!
Q: Where do I store my dinner plans?
Every Friday, you will receive a link to the new DinnerPlan via email. Click the link, then click the week’s plan to download and save it to your iBooks. We also recommend downloading the Insta-cart Online Grocery Delivery App, if you wish to shop online. Now you’re always ready to access your plan and order your groceries.
Q: When will I receive my first dinner plan?
A: You will be able to access your DinnerPlans as soon as you Join a plan; a welcome email will arrive with a link. Then every Friday, you will receive a new DinnerPlan email with a link. These plans are always stored in our members area for you to access anytime.
Q: I want to go grocery shopping but I haven’t received this week’s email yet. Can I get it earlier than Friday?
A: Our weekly dinner plan email is not available in advance. It is saved to the members area every Friday morning by 10AM EST.
Q: How many servings does each recipe feed?
A: Our recipes are created to feed 4 comfortably, if you have leftovers, those would be perfect to bring for lunch the next day! We recommend stocking up on containers that make leftovers look chic.
Q: Why do you only send 5 dinners for the week?
A: After much research, we decided that it was not realistic to suggest more than a main dinner with a side. We know how hard getting the whole family around the dinner table every night of the week can be. If you wish to add to your plan, you can access our entire library of recipes, including Meat & Poultry, Fish & Seafood, Pizza Pasta & Salads, Sandwiches Sides & Soups, Desserts & Baking, Dressings & Vinaigrettes, Kitchen Tools Shop and Pantry Essentials Shop.
Q: Will I use up all of the groceries I purchase for the week’s recipes?
A: We do our very best to ensure that no ingredients go to waste or need to be kept. In some case there is simply no way to use them up completely, example using canned pumpkin, or fresh herbs. In this case we suggest freezing if possible, or using in sandwiches or salads for breakfast or lunch.
Q: Will I get the groceries delivered?
A: We are a dinner planning membership only, but we suggest using Instacart as an online grocery delivery service. They have partnered with most Big Box grocery stores in Canada and the US, including SuperStore and Loblaws, and they can deliver your groceries for the week in just 2 hours. Links will be provided on each weeks email.
Q: Is the dinner plan suitable for diabetics?
A: Our dinner plan is designed to be low in sugar, fat and cholesterol, but with that being said, we recommend you consult your doctor or physician for special dietary needs.
Q: I don’t have any special cooking utensils, will I still be able to recreate these recipes?
A: Of course you can! We have designed the dinner plan with just this in mind, but if you do require a special utensil for a recipe, we have suggested an appropriate alternative. If you don’t have a Kitchen Aid mixer to make a dough, you’ll just have to roll up your sleeves and get to stirring! Think of it as your workout for the day.
Q: How do I cancel my subscription?
A: You can cancel your subscription anytime by signing into your account and cancelling. We’ll be sad to see you go but we are committed to 100% satisfaction from our members. If you decide to cancel your membership, it will be cancelled at the end of the billing cycle, and your card will no longer be charged.
Q: How can I contact customer service?
A: Please email us at email@example.com and we will get back to you promptly!